Every enrollment window. Maximized.
AEP and OEP are sprints. Dialer.CX gives your agents 400% more connects, 50-state compliance, and accent softening for offshore teams -- so you write more policies in less time.
What holds insurance teams back
Enrollment windows are brutally short
AEP is 54 days. OEP is 90. Every hour of downtime, slow dialing, or missed connect is a policy you'll never write. Speed wins enrollment periods.
50-state compliance is a minefield
Every state has different rules for calling hours, recording consent, and script requirements. One mistake in one state can trigger fines across your entire book.
Offshore teams lose trust instantly
Medicare beneficiaries are skeptical by nature. An unfamiliar accent triggers immediate distrust and hang-ups, wasting your most expensive leads.
How Dialer.CX fixes it
400% more connects during AEP
Predictive dialing with intelligent time-zone pacing maximizes live connects during the narrow enrollment window. Every agent stays in conversations, not queues.
50-state compliance built in
Automatic calling-hour enforcement, state-specific consent rules, DNC scrubbing, and recording compliance -- all managed at the platform level so agents never have to think about it.
Accent softening for offshore teams
Real-time AI accent neutralization makes your BPO agents sound local. Medicare beneficiaries stay on the line, trust builds faster, and conversion rates climb.
AI call scoring on every call
Every conversation is transcribed, scored for compliance and sales effectiveness, and flagged for review. Catch issues before they become regulatory problems.
Global phone numbers
Local caller ID across US, Canada, UK, Australia, and EU. Beneficiaries answer familiar area codes -- your connect rates jump immediately.
Inbound + outbound on one platform
Handle inbound Medicare inquiries and outbound enrollment campaigns from a single dashboard. No switching tools, no lost context, no wasted time.
The numbers speak
More AEP connects
States compliant
Calls scored
Higher conversion
"Last AEP we wrote 3× more policies with the same team. The accent softening let us scale with our Philippines office without losing trust."
VP of Enrollment
National Medicare Brokerage
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